Privacy Policy

Last updated: 23/01/2026

Welcome to threedimensions.in ("Platform", "we", "our", "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

b. Order & Transaction Information

  • Order details
  • Payment status (we do not store card or UPI details)

c. Designer / Vendor Information

  • Store or brand name
  • Uploaded STL or 3D design files
  • External store or social media links

d. Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill 3D print orders
  • Manufacture and ship products
  • Communicate order updates and support
  • Enable designers to sell via the platform
  • Improve our services and user experience
  • Prevent fraud and misuse

3. Sharing of Information

We do not sell your personal data.

We may share limited information with:

  • Delivery partners (for shipping orders)
  • Payment gateways (for processing payments)
  • Legal authorities if required by law

Designer-uploaded content may be publicly visible based on how it is shared.

4. STL Files & Intellectual Property

  • Designers retain full ownership of their uploaded designs.
  • Customers acknowledge that designs are printed on-demand based on provided files.
  • We are not responsible for IP disputes between designers and third parties.

5. Cookies

We use cookies to:

  • Improve website performance
  • Analyze traffic
  • Maintain user sessions

You may disable cookies in your browser, but some features may not function properly.

6. Data Security

We take reasonable technical and organizational measures to protect your data. However, no online platform can guarantee 100% security.

7. Your Rights

You may:

  • Request access or correction of your data
  • Request deletion of your account
  • Withdraw consent at any time
  • Contact us at support@threedimensions.in

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

9. Contact Us

For any privacy-related concerns, contact:

  • 📧 threedimensionsbangalore@gmail.com